The KUGA came in for a noise when driving. We realised very quickly that the rear differential was failing internally.
These rear differentials are extremely expensive to buy new so we decided, along with the customers agreement, to remove the differential and despatch it to be fully refurbished.
We received it back after a couple of days, refitted it to the car , road tested it and the car was good to go.
We saved the customer over £2000 in parts of which they were very thankful for. We do try to save customers money where we are able to.